Studentessa Matta Language Immersion Programs Travel Philosophy, Refund Policy, Terms Conditions
Studentessa Matta Travel Philosophy
Studentessa Matta Travel Philosophy: My Language and Cultural Immersion tours are designed to give participants the chance to experience Italy as I do. I like to converse in Italian (with anyone who will give me the time of day), explore new areas, make new friends, meet up with old friends, get off the beaten track, try new foods, enjoy the art & architecture and simply relish every moment I am in Italy.
I participate in language classes and I am often discovering new things about Italy right along with you. I take thousands of photos and I love to share them with the world. I believe in being flexible & going with the flow. As a seasoned traveler, I realize that there can be bumps along the road (i.e. jet lag crankiness, transport strikes, closed shops, sore feet, miscommunication, wrong turns, getting lost, waiting, bad weather & cultural idiosyncrasies). Instead of focusing on a few inconveniences that might occur from time to time, I prefer to keep things positive and look for ways to turn bumps in the road to launching points for new experiences.
I believe it is precisely these unexpected things that make traveling fun and even if you are stuck in a train station for an extra hour – YOU ARE IN ITALY & you can always find someone with whom you can practice your Italian and have a conversation!
I ask all my travelers to make sure that along with their sensible walking shoes, they also pack a sense of humor. With a good attitude and spirit of adventure all things are possible; everyone has great experience and learns Italian and meets interesting travelers and local Italians. If you agree…ANDIAMO!
Availability / Terms of Conditions
Availability is based on first-come first-served basis & a reservation is not guaranteed until the receipt of the following:
1) Welcome Registration Form
2) Survey/Terms/Conditions Form/Waivers
3) Receipt of Trip Deposit or Full Trip Payment
4) Receipt of Final Trip Payment 60 days prior to Program start date
Failure to pay reservation or the balance of trip fees forfeits your trip reservation
Total Price of trip does not include airfare
Deposit is non-refundable
Full program refunds will be made in the rare case that the Program is cancelled by trip organizers
No refunds will be made for failure to attend or complete program because of personal cavils about school, lodgings, food, activities or excursions.
To book with peace of mind and to safeguard your trip investment, in the case of personal emergency or a family life event that might prevent you from departing for Italy, you may want to consider purchasing travel insurance through agencies as such as Travel Guard, AAA or American Express.
Participants must complete all trip forms. These forms can all be found online on the Program page. Please fill out the Deposit / Reservation form to reserve your spot for an Italian Language Program. When you hit the submit button you will be taken to a new form page. Please continue to fill out ALL the Trip Forms and sign the waivers and hit submit to fully enroll in the program. Forms include the following:
• Intent to pay deposit and register for program
• Participant Waiver Form
• Participant Information Form
Participants are responsible for reading trip itinerary & familiarizing themselves with accommodations, meal arrangements & will sign a trip consensus, waivers & liability releases. Melissa Muldoon is available for phone and Skype conversations to go over the program details. Any questions you have regarding the program should be addressed before registering.
Any controversy or claim arising out of or relating in any way to these Terms & Conditions, Reservation Form, Website or any information relating in any way to the Tour, or Tour Directors, Italian School or Tour itself shall be settled soley and exclusively by binding arbitration in Fremont, California (U.S.) in accordance with the commercial rules of the American Arbitration Association then existent.